Help Center

Create your account: go to Register and sign up with Google or with your name, email and password. You'll need to accept the Terms of Service and Privacy Policy.

Verify your email: we send you a verification link right away, and you must confirm it before your first login. If it didn't arrive, check spam or press “Resend” on the login page.

Create your restaurant: give it a name, choose the menu's default language and select the additional languages you want to offer. Choose the default language carefully — it can't be changed later.

Pick a plan: choose Basic, Standard or Advanced and start your 30-day free trial. No credit card required — if you don't subscribe, the trial simply ends and nothing is charged.

Explore the dashboard: quick-link cards take you straight to Menus, Design Menu, QR Codes, the Translation Center, Contact and My Restaurant.

Dashboard — your home screen with a greeting and quick links to the most common tasks.

Menu Content — Menus (categories and dishes), Design Menu (look and layout) and the Translation Center.

Dine-In — Tables, QR Codes, Card Terminals, Orders, Staff and Kitchen: everything for service at the table.

Insights — Analytics and Reviews.

Account — My Restaurant (settings), Plugins (add-ons), Contact Us and Logout.

Create a category: on the Menus page choose “Add category”, upload an image, enter the name, pick Food or Drinks and — on the Advanced plan — assign a station (Kitchen or Bar) for order routing.

Add a product: enter name, price and description, and upload up to five photos or a short video. Switches let you hide a product or mark it as sold out at any time.

Declare allergens: pick from the 14 EU-standard allergens, each with its letter code (Gluten A, Crustaceans B, Eggs C, Fish D, Peanuts E, Soy F, Milk G, Nuts H, Celery L, Mustard M, Sesame N, Sulphites O, Lupin P, Molluscs R). Guests see the codes on every dish.

Add options: variants (e.g. sizes), option groups (single or multiple choice with min/max rules and per-option prices), ingredients and paid extras. Labels like “⭐ Bestseller” and “🆕 New” plus a dietary tag (Halal, Vegan or Vegetarian) help dishes stand out.

Import instead of typing: the Import button accepts a photo or PDF of your existing menu (AI-powered, Standard plan and above), an Excel sheet or a MenuToGo backup file (JSON).

Review the import preview: AI import never writes straight to your menu — you always see a preview of the recognized categories and dishes and confirm before anything is created.

Start with a preset: browse ready-made looks (luxury, modern, warm, bold) and apply one with a single click — you can undo right away.

Add your brand: upload your logo, adjust its size and connect your social profiles (Facebook, Instagram, Twitter).

Fine-tune the style: seven color slots (background, primary, product cards, order button and more), font family, text size and heading style.

Choose the layout: grid, list, magazine, compact, full-bleed or carousel — plus header style, category shapes, image ratios, animations and cart style. The “Show Order Button” switch hides ordering entirely if you want a view-only menu.

Open the Translation Center: the left panel lists your categories and dishes, the editor shows one column per language.

Add languages: press “Add languages” and pick from the list. Your plan sets the limit: up to 3 languages on Basic, 6 on Standard and 9 on Advanced (including your default language).

Translate with AI: “Bulk translate” fills in all missing translations automatically, with a progress bar. You can edit every AI suggestion afterwards.

Edit by hand: change names, descriptions, variants, ingredients and extras per language. Your drafts are kept locally until you save.

Save: only saved changes go live. If you navigate away with unsaved drafts, we warn you first.

General menu QR: the QR Codes page generates the code for your permanent menu link. Perfect for the entrance, counter, flyers or social media — guests can browse but not order.

Style it: adjust dot and corner patterns, colors and frames (with your name, a subtitle or logo), then download as PNG or SVG — or simply copy the link.

Social QRs: create extra codes for your Google review link, Instagram, Facebook, any custom URL — or a WiFi code so guests connect without typing a password.

Set up tables (Advanced plan): on the Tables page create sections (e.g. “Main Floor”, “Terrace”) and add tables with number, seats and an optional VIP flag. Every table gets its own QR code linking your menu to that table — that's what enables ordering.

Print at scale: download all table codes at once as a ZIP, or as a ready-to-print PDF label sheet.

Watch orders arrive: the Orders page shows them as a searchable table, a kanban board or grouped by table session — with an optional new-order sound.

Move orders through the flow: Received → Accepted → Preparing → Ready → Served. You can also cancel or reject early-stage orders. Guests see every status change live.

Use the Kitchen page during service: a full-screen board made for the kitchen — tap to advance orders, or drag cards between columns.

Route by station: dishes tagged Kitchen or Bar appear on the right station's board.

Let staff work without your login: staff members sign in with a PIN on your restaurant's staff link. Kitchen and bar get a full-screen display, waiters a task list, managers their own dashboard.

React to “Call Waiter”: when a guest asks for assistance, the bill or to order, the request appears for your staff with the reason — and the guest sees when it's acknowledged.

Connect Stripe: open Card Terminals — despite the name, online payments are set up here too — and press “Set up Stripe”. Stripe's guided onboarding verifies your business; afterwards guests can pay online by card.

Choose payment timing: decide whether guests pay when ordering or afterwards, and whether payment is required before an order is placed.

Know the guest options: “Pay now” (online card payment), “Pay at counter” (no online charge) and — with a connected card reader — “Pay by card at the table”.

Add card readers (optional): MenuToGo currently supports Stripe Terminal and SumUp (Solo and Solo Lite readers), with more providers on the way. Connect the provider, verify the connection and pair your readers.

Charge and refund from the order: open any order to charge the remaining balance, a custom amount or selected items on a reader — and issue full or partial refunds.

Overview analytics: orders, revenue, average order value and cancellations, a daily trend, your top products, per-table performance and a payment breakdown — all exportable as CSV.

Engagement analytics: the funnel from menu views to product views, carts and orders, overall conversion, and QR scans per table.

Connect Google Reviews: link your Google Business profile, sync reviews into the dashboard and reply from one place.

Collect more reviews: generate a QR code for your Google review link straight from the QR Codes page.

My Restaurant: currency and core settings, your public Discovery profile (so guests find you in our public restaurant directory, the Discover page), the AI Food Assistant configuration — including a “Chef's Pick” product it recommends — and delivery integrations for Foodora and Talabat.

Plugins: bookable add-on packs on top of your plan — +3 menus, +10 tables, +5 staff members or Advanced Analytics, billed monthly.

Profile & billing: change your password, manage invoices and payment method through the Stripe billing portal, and control which notifications you get by email or in-app.

Subscription: see your current plan, switch plans or manage the subscription at any time.

Leaving: you can delete your account under Profile — this is permanent and requires typed confirmation.